Acceptable Use Policy

You may use the Website for the following purposes:

• Learning about Setosys services, solutions, and capabilities
• Initiating contact with the Setosys team regarding a potential engagement
• Accessing publicly available documentation and resources
• Using the chat widget to ask questions about services or scope a project
• Sharing the Website or its content with colleagues for legitimate business evaluation

You must not use the Website in any way that:

• Violates any applicable local, national, or international law or regulation
• Is unlawful, fraudulent, deceptive, or harmful
• Infringes the intellectual property rights of Setosys or any third party
• Involves transmitting unsolicited commercial communications (spam)
• Involves impersonating any person or organization, or misrepresenting your affiliation
• Involves collecting or harvesting data about other users without consent
• Interferes with, disrupts, or places undue load on the Website or its infrastructure

You must not attempt to:

• Gain unauthorized access to any part of the Website, its servers, or any connected systems
• Probe, scan, or test the vulnerability of the Website or any associated network
• Circumvent or disable any security, authentication, or access control measures
• Use automated tools (bots, crawlers, scrapers) to extract content from the Website without prior written consent
• Introduce malicious code, viruses, trojans, worms, or any other harmful software
• Conduct denial-of-service or distributed denial-of-service attacks against the Website
• Reverse engineer, decompile, or disassemble any software or system components

The Website includes an AI-powered chat widget for scoping potential engagements. When using the chat widget, you must not:

• Submit sensitive personal data including government IDs, financial account numbers, health records, or passwords
• Attempt to manipulate, jailbreak, or extract system-level information from the underlying AI model
• Submit content that is abusive, threatening, harassing, defamatory, or discriminatory
• Use the chat widget for any purpose unrelated to legitimate business inquiry
• Attempt to use the chat widget to obtain confidential Setosys business information

Chat widget conversations do not constitute confidential communications and do not create any formal engagement, agreement, or professional relationship.

Any content you submit through the Website, including messages and form submissions, must not:

• Contain or link to illegal content of any kind
• Be defamatory, obscene, offensive, hateful, or inflammatory
• Promote violence, discrimination, or illegal activity
• Infringe any copyright, trademark, or other intellectual property right
• Contain personal data about third parties submitted without their consent

Setosys reserves the right to investigate suspected violations of this AUP. We may, without notice and at our sole discretion:

• Block or restrict access to the Website from any IP address or user agent
• Remove or disable any content submitted in violation of this policy
• Report violations to law enforcement or regulatory authorities where required
• Take legal action against individuals or organizations responsible for serious violations

Failure to enforce this policy in any particular instance does not constitute a waiver of our right to enforce it in future.

If you become aware of any use of the Website that violates this AUP, please report it to us at legal@setosys.com. For security vulnerabilities specifically, use security@setosys.com.

We may update this AUP at any time. Continued use of the Website after changes are posted constitutes acceptance of the updated policy. The Effective Date above reflects the most recent revision.